For limited period

Promotion section

enjoy up to 60% discount on selected items of Aurora Crystal.

Promotion

Our Custumers using Aurora

Frequently Asked Questions

Delivery time and fees?

  1. To the State of Kuwait, the delivery service is free and is delivered within 24 hours.
  2. Delivery service to all countries of the world is 2,900 KD, and delivery takes place within 6 working days.

Do you have branches of Aurora Crystal?

Currently we provide
our products through our website, and we do not have a store in the State of
Kuwait.

How do we contact customer service?

It is possible to communicate via the chat service available on our website.Or via WhatsApp and customer service will respond to you as soon as possible 0096569904456.

What is the returnand exchange policy?

1. Eligibility: To be eligible for a return, your crystal car
pendant must be unused, undamaged, and in its original packaging.

2. Timeframe: You have 30 days from the date of delivery to
initiate a return.

3. Return Process: Please contact our customer support team
to initiate the return process. They will guide you through the steps and
provide a return shipping address.

4. Refund/Exchange: Once we receive the returned item and
verify its condition, you can choose between a full refund or an exchange for
another item of equal value.

5. Return Shipping: For faulty or damaged items, we will
cover the return shipping costs. For other reasons, the customer will be
responsible for the return shipping fees.